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ON THE PROGRAM'S TECHNOLOGY
From Deborah J. Kaesemeyer
 
I am always aware that when I teach a person how to work with technology, I am showing at least ten other people how to do technology because the information my student learns will be shared with friends, relatives, children, and co-workers.
 
I determine how much technological skill a person has through conversation. I always ask if the person has an email account...if the answer is no, then the first thing I do is start a new email account for them. Their new email account address immediately goes into my address book and I regularly email them everything from links that need to be opened, to 'for fun' cards, to animated gifs, to files that are zipped and need to be opened, to pictures, to attachments...technology just becomes a natural process that evolves out of conversation and being a friend. The next time I see them, I ask casually if they got that 'cool link' I sent them...they may say, "No, I haven't checked my email." I say, "Let's check it now." They say, "I don't know how to open a link," and we, as friends, learn how to do that...I usually suggest that they find out how many of their friends have email accounts and suggest that they give their new email account to their friends...this creates a exponential growth curve where more than one student is learning...because the things I share are shared with others and the others compete to send back jokes, pictures, files, etc. and a whole community beyond my student is becoming increasingly technologically savvy.
 
Oftentimes, I learn new things because a student will forward a piece that a friend sent and I have to learn how it works…for instance, a student this week said, "I really want to learn how Bit Torrent works because I love LimeWire and a friend told me I could download music like greased lightning if I used Bit Torrent.” So, I showed the student a wonderful site that I use called howstuffworks.com and this week we are both going to research how Bit Torrent works and next week we will demo it and see if it is as good as his friend says it is….
 
I believe that learning to task is the best learning because people learn quickly when they have a need to use something. So, I never make technology a formal learning exercise…the GED studies are formal…I want the student to have fun with technology and see it as something that makes his/her life immediately easier…so all my technology ‘lessons’ center around something that the student doesn’t yet use that will save him/her money/time or something that ‘everyone’ is using that my student will need to use to get into college (i.e. Word) or to find necessary information (i.e. Internet browsing). New tasks are often learned as off-shoots of old tasks. In conversation with students, I may find that they need to transfer a file or save a file or send a file to a friend or business acquaintance…that opens the door for learning how to burn to a CD, create a file on a desktop, save to a flash drive, send to a scanner or a printer for a hardcopy. Are they having difficulty remembering their schedule or a wife's anniversary or a nephew's birthday? Then, their email account has a lovely electronic calendar and time is spent activating that calendar and showing them how the reminders will show up in their email accounts. Is it Valentine's Day? Then copy/pasting and finding images on the Internet, using different fonts, colored fonts, font sizes to create Valentine cards for friends leads into the ability to create a business letterhead for a small cleaning business or for a place of employment.
 
I also deliberately put my students in a position where they need to know something new. My new GED Discussion Board has caused one of my volunteer tutors to learn how to get signed into a board, how to post, and how to reply. Several of my students are becoming acquainted with Rosetta Stone Language Online Learning and are going to introduce their children to that computer program because we were careful to ensure that our students knew that this new program is free via the Yuma County Library Online site.
 
I also find out as much as I can about my students…do they run a small business? Do they need a web page? Do they run a small automotive shop? Do they know how to buy from junkyards online or do they know how to access repair manuals online? Is there something they need cheaply? Do they know how to buy from ebay?  Do they need to run a background check on a future employee? Did they know J.C Penney’s runs a clearance outlet store on their online site? Do they need a recipe for jam cake? Did they know that there are thousands of recipes online that can be searched for free?  Do they need a replacement birth certificate or driver’s license? Do they need legal forms or an address for a government representative? Do they need to post a resume or look for a new job? Do they need to send fresh flowers to a friend? These are necessary daily activities that they can use technology to easily solve.
 
One of my volunteer tutors introduces her students into Internet browsing by asking them where they attended school and she takes them into sites where they can find old classmates. 
 
Mothers are especially interested in safe sites for their children such as http://bensguide.gpo.gov/subject.html
or
National Geographics’ Pete’s Pond (a live webcam of a pond in Botswana Africa)
 
They appreciate free sites with puzzles and dot-to-dots to keep children busy as Disney and Cartoon.net provide.
 
ASSESSMENT
Assessment for my technology students is based on how my students interact with me via email, online discussion, and messaging. I keep an informal record of each students’ ability and especially note the questions they ask when they get into difficulty (i.e. lost an Internet browser, couldn’t download a CD to the hard drive, couldn’t make a shortcut to the desktop). I also watch to see how comfortable they are when using a computer and note when they begin venturing into their own areas comfortably (i.e. a student who began looking for images of her hometown in Mexico, or another who began researching the Peralta Stones because her ancestors knew something about them, or another who expressed interest in MySpace and after a brief tour of the site, tells me (a week later) that she is writing to someone on MySpace, a student who looks for car parts online and later tells me he really needs a credit card to take advantage of some of the online prices). Assessment becomes a natural process that measures the whole rather than a stilted process that unnaturally measures bits of unrelated pieces of information.
 
In the center, we have a technology team that works not only to improve our students’ skills, but also to upgrade our teachers’ technological skills. Our center’s motto is ‘Each One, Teach One’ and our technology team has turned this around to apply to teachers as well as students. Regina Vieyra, our team leader, has teachers fill out a small form about new technology they would like to become familiar with or that they would be comfortable sharing with peers. Then she matches teacher to teacher and teachers teach teachers how to work in Excel, Word, PowerPoint, Web Pages, etc.
 
TRACKING TIME
Keeping track of time—the McGraw Hill GED Online Program has a tracking function that allows a teacher to print data sheets with the date logged and the time logged for online study time per requested dates. This is simple and easy. However, I have noticed that some time (when I know I have been working at a student’s side in the library) is not always recorded by this program. Despite that fact, we rely on the program to record online hours. I do not tamper with those hours, even when I know a student worked certain hours at a certain time, because I do not yet know if McGraw Hill has a uniform issue with time logging and in order to keep data as free from skewing as possible, I record time as it appears on their report. Later, if McGraw Hill reports a problem, then I can apply their solution uniformly across my data because it was the original data provided by their programmers.
 
The self-study time reports have been challenging to collect. A few students are diligent in calling in or emailing their monthly self-study time.  I’ve briefly experimented with online reports that my students could fill in and email to me and I may return to that idea again in late spring. This is a challenge I am still trying to resolve nicely. It is a concern because when I call students for their time, they will nearly always tell me 30 hours. I believe that is an easy figure for them to pull ‘out of the hat’ to satisfy the hour requirement and have felt uneasy about recording those type of figures. Therefore, what I have been doing for the last several months is adding the computer time, their tutored time, and estimating their self-study time by means of homework assignments that have been sent home and returned during the month.